privacy policy

Effective: February 21st 2023


The Health Innovation and Investment Exchange (HIEx) is committed to protecting the privacy and security of personal data that we collect, use, store, and process in the course of our operations. This Data Privacy Policy explains how we collect and use personal data and the measures we take to protect it.

Personal data we collect 

We may collect the following types of personal data from our partners, donors, employees, volunteers, members, and other individuals:

• Names, addresses, and contact information

• Bank details

• Donation history

• Volunteer history

• Other information necessary for the provision of services or membership

We collect personal data through various methods, including our website, email, and other communication channels.

How we use personal data

We collect and use personal data for the following purposes:

• To provide our services and products

• To manage and administer membership and volunteer matters

• To process donations and issue tax receipts

• To comply with legal obligations

• To communicate with partners, donors, volunteers, and members

• To analyze and improve our services and products

We do not sell or rent personal data to third parties for marketing purposes.

How we protect personal data

We take reasonable and appropriate measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. We use physical, technical, and administrative safeguards to protect personal data, including firewalls, encryption, access controls, and security monitoring.

Third-party service providers

We may engage third-party service providers to assist us with our operations, such as website hosting, payment processing, and data analysis. We require these service providers to implement appropriate data security measures and to use personal data only for the purposes for which it was provided.

Data retention and disposal

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We dispose of personal data in a secure and appropriate manner when it is no longer needed. 

Individual rights

Individuals have the right to access, correct, delete, or restrict the processing of their personal data, and to receive a copy of their personal data in a commonly used electronic format. To exercise these rights, individuals should contact HIEx using the contact information provided at the end of this policy.

Changes to this policy

We may update this Data Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and indicate the date of the latest revision.

Contact information

If you have any questions or concerns about this Data Privacy Policy or our data privacy practices, please contact us at:

Health Innovation and Investment Exchange (HIEx)

Avenue de Sécheron, 15

CH-1202 Geneva


+41 22 353 04 90

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